A Foundation Based on Customer Satisfaction

Smith Mountain Homes was founded by Paul Moore, an experienced Detroit-area businessman. Paul has devoted his entire career to achieving customer satisfaction through comprehensive service and customer care.

With an engineering degree and an MBA from Ohio State, Paul started his career with the Ford Motor Company in Dearborn, MI. After a number of years, Paul left the company and started his own human resources firm, feeling that he could make a difference in an industry plagued by customer service difficulties.

In only five years Paul expanded his firm into a $25 million enterprise. The company had an astounding 100% client retention rate and Paul was twice nominated as a finalist for Michigan’s Entrepreneur of the Year. It was shortly afterward, at the peak of his business’ success, that Paul sold the company to a publicly traded firm. He left his home in Detroit and relocated to the Smith Mountain Lake area.

It was during his move that Paul discovered an exciting opportunity to apply his customer service expertise to the real estate field. As a licensed agent with connections to a team of skilled sales representatives and reliable real estate partners, Paul formed Smith Mountain Homes. The Smith Mountain Homes team has worked to improve customer service standards in real estate and has introduced the area to a homeownership process that extends beyond the sale, forming a lasting relationship between all parties involved.

Dedicated Service, One Family and One Home at a Time

Smith Mountain Homes is a superior real estate team dedicated to providing outstanding one-on-one customer service. We know that your home is an important investment, and our methods are tailored around giving you the one-on-one attention that you deserve.

Our team has extensive experience with real estate in the Smith Mountain Lake area. You can depend on us for a solid foundation of knowledge and expertise as we guide you through your search. Our one-at-a-time approach enables our entire team to concentrate on you and your home by understanding your wants, your needs and your schedule.

We ensure that buying the house of your dreams is as convenient and hassle-free as possible. Whether you are local to the area, planning to relocate, or purchasing a vacation home, we work with you every step of the process. We anticipate concerns before they even arise, and provide solutions that will keep your mind at ease. With our unique and proactive customer service standards, we’ll have you relaxing in your new lake house in no time.

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It is this amazing dedication to families and their homes that makes Smith Mountain Homes a leader in quality customer service and real estate. We aim to exceed expectations. Prepare to be not only satisfied, but delighted by your new home, and your experience with Smith Mountain Homes.